The NVO Alliance mission is out to build a vibrant and active network in the industry, which means that we will not sacrifice quality for the sake of adding more members. It also means that our members come first. We are about partnering with our members to proactively define, develop and deliver programs aimed at increasing business and market awareness. We will be one of the most business development driven networks.
Most of these valued-added-services are specially created to serve our members and they are as follows:-
1. Network Hospitality Services
The network brings together top-quality partners internationally. We work tirelessly to identify the right partners/agents for members. Our membership supporting staffs have vast experience and will help members to make long-standing relationships that can work together.
2. Business Development Opportunities
The network is a non-exclusive worldwide network that is neutrally owned. It brings together the commitment and drive of independent forwarders with the extensive resources customarily reserved for large multinational forwarders, providing the ability for the independent forwarder to operate globally, with superior support locally.
Additionally, we will provide our members with the tools to meet any service challenge, for any client, anywhere in the world. We intend to continue to identify business development programs and activities so that your business will grow at a competitive edge.
3. Technology Edge
The network has developed top-notch technologies to help you to outwit and outlast your business rivals. Also, these technologies will help you to break through the stagnant growth and create more sales. These tools will help you to improve your customer’s satisfaction and to enhance efficiency and effectiveness in businesses.
Our online programs include:-
(a) Online Rate Generator
It is an internet base program that provides instant rate request rather than the old fashion email enquiry offered by most networks. This program enables you to search for your preferred service provider, its flight/sailing schedules as well as the indicative freight tariffs.
(b) Trade X’Change Program
The NVO Alliance is the FIRST network that offers members the opportunity to create reciprocal business among fellow members by using the “Trade X’Change” program.
4. Risk Management & Arbitration Service
All members are entitled to this exclusive risk management program, developed to provide security and financial protection by offering reliable and comprehensive solutions, including insurance programs at reasonable cost. In addition, the network will also intimately involved in resolving member problems and disagreements between members.
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